TL;DR
After your listing is purchased: message the buyer, book the meeting, click Intro Buyer to Manager within 4 days, confirm the meeting happens within 6 days, then follow up with the property manager before you follow up with the buyer.
What to do after your listing is purchased on Vending Village
Once an operator purchases your listing on Vending Village, your job is pretty simple: keep things moving, coordinate the meeting, and make sure both sides have a clean handoff.
Here are the best next steps, in the order that works.
Step 1: Send the first message to the buyer (Via your Inbox)
Right after purchase, you want to send one of two messages depending on what you already know.
If you already know the property manager’s availability, message the buyer:
“Hey, congrats on buying this location. Can you confirm you can meet at [day/time]?”
If you don’t know the property manager’s availability yet, message the buyer:
“Hey, congrats on buying this location. What’s your availability to meet the property manager?”
The goal is to quickly coordinate a meeting time that works for the buyer and the property manager.
Step 2: Coordinate the meeting time (buyer + property manager)
Once the buyer gives you availability, coordinate the meeting time between the buyer and the property manager.
This part matters because it sets the tone for the relationship and keeps the transaction moving forward.
Step 3: Click “Intro Buyer to Manager” (review more about this on the Transaction Process page)
Once the meeting time is confirmed, click the button: Intro Buyer to Manager.
That does two things:
It releases all the contact and location information to the buyer.
It sends a calendar invite so both parties know the time and location of the meeting.
Step 4: Don’t miss the timing rules
Two timing rules to keep in mind after purchase:
You have up to 4 days to click Intro Buyer to Manager or the order will automatically cancel.
The meeting should take place within 6 days of purchase.
Step 5: After the meeting, follow up with the property manager first
Once you know the meeting has taken place, follow up shortly after with your contact (the property manager) and ask:
“Hey, how did it go?”
This is important because you want the full picture from the business side first. Remind them you’re there if they have any questions, and if they ask what the next steps are, you can let them know:
The operator will send them a placement agreement to sign.
If the placement agreement gets signed, that’s a great sign — it usually means they’re moving forward with the location.
Step 6: Then follow up with the buyer
After you’ve spoken with your contact and you understand how it went, you can message the buyer:
“Hey, I heard it all went well. That’s amazing. Let me know if you have any questions or need my help in any way. And when you’re ready, please finalize the order.”
What not to do
After the meeting happens, don’t message the buyer first asking, “How did it go?”. Speak to your contact first so you have the full picture.
The best part comes next: after the buyer finalizes, both buyer and seller get to leave each other a review. It always feels great to give and receive feedback after a done deal.
Want to watch a 2-minute walkthrough video on the process? Watch Walkthrough